Network Problems Don't Wait for Business Hours
You're staring at your screen at 11 PM because the network just went down. Again. And you're wondering why this keeps happening when everything was working fine yesterday.
Most network courses teach you theory. We show you what actually breaks and why.
See Our Curriculum
We Get Questions Like This Every Week
Real situations that people run into. Not textbook scenarios that only exist in perfect environments.
Why Do Connections Drop?
Intermittent issues are the worst. Users complain, you check everything, and by the time you look it's working again. Then it happens tomorrow.
Where's the Bottleneck?
Everything is slow but nothing shows as critical. You've checked bandwidth, checked servers. The problem is somewhere in between.
Did the Update Break It?
Something changed last night and now half the office can't connect. Rolling back might fix it, but you need to know what actually went wrong.
How We Actually Teach This Stuff
We don't start with protocols and layers. We start with what goes wrong and work backwards to understand why.
You'll spend time looking at actual packet captures from real problems. Not sanitized examples, but messy data where you need to figure out what matters.
- Work with equipment that has actual issues to diagnose
- Learn to read network behavior before things completely fail
- Build troubleshooting processes that work when you're under pressure
- Understand vendor documentation that was clearly written by someone who's never had to use it
What You'll Learn Over Nine Months
Our next program starts September 2025. It runs three evenings a week because we know you're working during the day.
Foundation Work
TCP/IP isn't exciting but you need to understand it properly. We cover addressing, routing basics, and how switches actually make forwarding decisions. The stuff that matters when troubleshooting.
Diagnostic Methods
This is where it gets practical. Packet analysis, performance monitoring, identifying patterns in logs. You'll work with Wireshark until reading captures becomes second nature.
Complex Scenarios
Multi-site setups, VPN issues, wireless problems that only happen when it rains. Real situations where the answer isn't obvious and you need to methodically eliminate possibilities.
Who's Teaching This
People who've spent years fixing networks, not just teaching about them.
Harlow Drummond
Lead Instructor
Spent twelve years managing enterprise networks for retail and healthcare. Has seen every weird failure mode you can imagine and documented most of them.
Saskia Pemberton
Network Diagnostics
Formerly with an ISP troubleshooting customer connectivity issues. Really good at explaining complex routing problems in ways that actually make sense.
What Happens After the Program
We can't promise you'll land a specific job or salary. But you'll know how to systematically diagnose network issues, which is a skill that's consistently needed.
Practical Experience
You'll have worked through dozens of real problem scenarios. That experience matters when you're interviewing or dealing with actual incidents.
Portfolio Projects
Documentation of problems you've solved during the program. Useful for showing potential employers how you approach troubleshooting.
Ongoing Support
Access to our community forum after graduation. It's helpful to have people you can ask when you hit something unusual.